Overcoming Fake Talk: How to Hold Real Conversations That Create Respect, Build Relationships, and Get Results

author: John Stoker
name: Wayne
average rating: 3.92
book published: 2013
rating: 3
read at: 2019/08/18
date added: 2019/08/18
shelves: non-fiction-business
review:
'Overcoming Fake Talk: How to Hold Real Conversations That Create Respect, Build Relationships, and Get Results' by John Stoker offers some good advice for having conversations that get to the heart of the matter.

Using a model based on the acronym of REAL, the author talks about having conversations without putting judgment, creating resistance, asking questions, and listening to others. Various principles are added to the toolbox including those for knowledge, reflection, and discovery. The different types of communicators are discussed: Initiators, Builders, Connectors, and Discoverers.

The information is presented well, and the concepts and summaries are easy to digest. I just felt like I got it pretty early on, so it felt like the book could have been a bit briefer in length. This is still a good resource if you struggle with conversations at work.

I received a review copy of this ebook from McGraw-Hill Professional and NetGalley in exchange for an honest review. Thank you for allowing me to review this ebook.


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